I have transferred some funds from my SSX account using an e-currency exchanger not listed with the SSX certified exchangers. Now I see that this transfer is not reflected in my account activities?

These days many fraudsters mask themselves as legitimate e-currency exchangers. Thus we insist that all our clients use the SSX certified e-currency exchangers only as we guarantee their credibility. When there is some money transferred into your account, it is always reflected in your account activities.

I lost the message containing the code card. What do I do?

Contact our customer service and request to resend your code card to your e-mail address.

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